Our Philosophy...

HAHK Consulting is dedicated to facilitating the conscientious in their pursuit of operating a long-term care facility, successfully. We view success as the outcome of thoughtful program planning, wise operations management, flawless relationship fostering, innovative & functional physical plant design and execution upon a vision. We are devoted to directly influencing the quality of life of those seeking care from our clients. We provide this by having hands-on experience, a proven track record, an unparalleled education, but, most importantly, an undying passion to increase the quality of life of those living in long-term care.

That being said...

A strong word of caution - There are many individuals emerging into this facet of health care posing as "consultants". The word in the field is that this is easy money, little work and the clients are naïve and desperate enough to pay, since they don't have a working knowledge. HAHK is sad to report that roughly 50% of our clients come to us after having catastrophic experiences with these types of individuals. In addition to throwing away large amounts of money, delaying the opening of their facilities and damaging the all too precious relationship with the Department of Social Services, often times, their spirit is broken. Please don't let this happen to you. Do your homework before hiring a consultant.

Who is a typical HAHK client?

Logically, this is where a company would ordinarily place their list of services on the website. We can understand that most companies are anxious to entice potential clients up front. However, we felt that it would be a good time to mention, before we get too far, that HAHK Consulting does not work with everyone. In fact, we decline more applicants than we assist. Our standards and expectations are very high, and, since our reputation is at stake with every single client we take on, we must be very selective.

Before you continue...

Please answer the following questions to yourself. Be honest.

1. Is finance your primary motivation for starting a care home?
2. Do you believe that there are too many state regulations?
3. Are you expecting to walk away from your care home once it's up and running?
4. Do you believe that owning a care home will instantly make you wealthy?
5. Are you under the impression that care homes are "turn-key"?
6. Is it your belief that running a care home is easy and without stress?
7. Are you planning on keeping your "day job" while running your home?

If ANY of the answers to the above questions was "Yes", HAHK is not your consultant. We only work with those who share our philosophies and motivations which also happen to be that of the Department of Social Services. And remember; you can't fake passion, if it isn't there, do something else!

So, you made it through the screening process, great, here is what's available to you...

Start up Services

Based on a phone interview, an initial meeting may be set up to provide the client with a realistic set of expectations, to avoid disappointment. Our goal is not to discourage the client from starting up as much as it is to paint an accurate portrayal of such topics as: Profit and Loss Margins, Levels of Responsibility Liability and Accountability, Expected Levels of Personal Involvement, Current Market Status - per demographic, and, Etiquette of Navigating Bureaucracies. Upon completion of discussion, or if no initial meeting is deemed necessary, the following services are at the client's disposal:

• Assistance with accurately completing the notorious A and B licensing application packet. Developing a custom Plan of Operations and fostering a relationship with the state. Development of a complete custom business plan.
  
  
• Physical plant inspection and development of retrofit plan to best accommodate the client, ensure ease of function and create esthetic appeal (marketing) while staying within code and satisfying the fire marshal.
  
  
• Attracting, retaining and empowering quality personnel. Developing a feasible and harmonious long-term relationship with staff. Avoiding lowering the quality of life of your residents, destroying your reputation and losing market share through turnover - an otherwise epidemic in this field.
  
  
• Creative marketing strategies to maintain a healthy census and a respected reputation within the community. Establishing a waiting list while your competitors are at 50% census.
  
  
• The often overlooked - management of the families of clients in long term care. Going above and beyond - developing an assessment for the families, holding an orientation, developing a plan with delegations of responsibility and setting realistic expectations for each other.
  
  
• Development of intuitive and accurate documentation & record keeping systems - the most common source of citations in any long term care facility.
  
  
• Programming for those afflicted with Dementia and Alzheimer's Disease - this is our specialty. Providing comprehensive specialized programming, including an award-winning activity calendar, a comprehensive geriatric assessment tailored to those with memory impairments and an effective personnel training program which exceeds all requirements.

Program Maintenance Services

Congratulations, you are up and running! Now, let's keep it that way! The following are a list of services for those who intend on operating a successful long term care community:

• Staff and Administrator Training - HAHK Training specializes in developing relevant and applicable training programs to satisfy all requirements by the state. HAHK training is a licensed vendor with the state of California to provide continuing education for the following licenses: RCFE, ARF, RN, MFT and LCSW. Custom curriculum can be developed to address specific interests upon request. For a comprehensive description of courses currently offered, click here.
  
  
• Addressing Plans of Correction - Maintaining a healthy relationship with the state is imperative. Upon receipt of a citation and subsequent plan of correction, it is wise to get assistance to make absolutely sure that the plan is created properly and presented in a timely manner. Hiring a consultant for this is not only impressive to the state, it is often times recommended. A good portion of our business is through referral by the Department of Social Services.
  
  
• Mock Survey - Your own quality assurance team. HAHK provides an intense walk-through of your long-term care facility just as your licensing analyst would. Based on what was found, a set of recommendations is provided to ensure a favorable review by your LPA.
  
  
• Educational Workshops for Families - Informative classes helping families of those in long-term care cope with the myriad emotions that come with transition and contemplation of mortality. Frank, but empathetic, discussions are lead by our team to address common concerns, fears and traumas revolving around age-related illnesses and memory impairments. The discussion is lead by a Gerontologist who holds additional degrees in Health Science and Psychology. These workshops assist both, the families, and the long term care facility in providing the best possible care for the resident. Having an unbiased, expert, third party deliver the workshops is not only impressive, it completely removes any perception of a conflict of interest.

Fee Structures

HAHK is very up front about the cost of our services. We charge $125.00 per hour and require $1000.00 up front. However, we are flexible on jobs requiring a great magnitude of work. Please contact us for a specific quote.

You can either call us toll-free at 1.888.500.4245 or
 Contact us by E-Mail 

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